AI in Business Contexts and Ethical Considerations

AI is reshaping the way businesses operate—but with great power comes great responsibility. This essential micro-course dives into how AI is applied across key business domains like marketing, finance, operations, and customer service, while also tackling the ethical questions that come with it.

As you explore real-world case studies, you’ll learn to evaluate the impact of AI technologies and engage in thoughtful discussions about fairness, accountability, and transparency in business settings.

You'll gain a solid understanding of:

• How AI is being used to solve problems and drive innovation across industries.
• The ethical considerations that business leaders must address when deploying AI.
• How to critically analyze AI applications through both strategic and ethical lenses.

By the end of this micro-course, you won’t just understand how AI fits into business—you’ll be ready to evaluate its implications and lead with integrity in an AI-powered world.

Competency:
Analyze ethical considerations surrounding AI use in business and evaluate real-world AI applications in various business domains.

Learning Objectives:

1. Discuss the ethical considerations surrounding the use of AI in business settings.
2. Analyze real-world case studies of AI applications in various business domains, such as marketing, finance, operations, and customer service.

Not sure how to balance innovation with ethics? This course helps you do both—with an AI coach built into your experience, so you can learn while doing.